Our Privacy Policy

The information you need to know about us:

We are IQ Data Group Limited.

DataIQ and DataIQ Leaders are trading names of IQ Data Group Limited whose company registration number is 9900834 and is registered at registered at 6th Floor, Charlotte Building, 17 Gresse St, London W1T 1QL.

The information we collect and how we use it

When creating an account on DataIQ, registering for an event, completing a survey or downloading a piece of content, you may be asked to share information about who you are and your business contact information. This will include your name, business email, business phone number, place of work and job role. Where billing information is required we will need an address.

You should understand that any information that you provide via this web site may be used by us to contact you regarding your enquiry, booking, membership and any matter relating to IQ Data Group Limited services, your request or use of this web site. Much of the content provided on the site and attendance to many of our events is only made possible by providing selected contact data of those who interact with the content to our third-party partners.  Providing such a high quality free service would not be possible without the support of our partners. We have recognised that the provision of relevant contact data in these circumstances is in the legitimate interest of IQ Data Group Limited and our partners.

This site incorporates the use of Cookies. Cookies are small data text files that are sent from a server computer during a browsing session. Please see our Cookie Policy for full details - www.dataiq.global/cookie-policy

Who we share your data with

In addition to our third-party partners the data processors we use for our business operations who may process your data under our control include:

• Salesforce.com for our sales operations
• Smart Cloud Hosting UK Ltd who both provide website hosting services
• Microsoft UK who provide our office & email system hosting
• Affino who provide this web platform and all associated services
• SurveyMonkey and PointerPro (Objective 7 BV) who provide our research platforms
• Outreach who provide a messaging service  
• AwardForce 

In all cases, the servers where your personal data is stored and processed are located within the UK or European Economic Area.

Sharing your data with other 3^rd parties

Should you register for any DataIQ event or download any third party content, we may pass your contact information to third parties who either partners of the event in question or are providers of the content you have downloaded. In the process of registering for an event or accessing content, you will be reminded of the fact that your data will be shared with specific parties. We may also share your details under special circumstances such as when we believe in good faith that it is required by law.

How long we keep your personal information

We keep your personal information in line with our data retention policy. This means that we will remove data which have collected directly from you from our systems if we haven’t had any direct contact with you for more than 36 months (this period typifies the maximum length of time that a contract could be in negotiation with us).

For data provided to us by our clients, we are governed by their data retention rules as specified in their privacy notices.

In certain circumstances, we have a statutory obligation to keep your personal information for a set period of time for example financial information (normally 6-7 years) for financial auditing purposes.

How to keep your personal information up-to-date

It’s important for both you and us that your personal information is correct. If you believe this not to be the case and you are registered on this website then please log-in and update your details in the “my account” section. If you do not have a website account with us then please e-mail the amended details to privacy@dataiq.global and we will contact you to verify your identity.

How you can find out about the information we hold about you

You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email or write to us using the contact details in this policy.

We will get in contact to verify your identity and If we do hold information about you we will:

• give you a description of it
• tell you why we are holding it
• tell you who it could be shared with
• let you have a concise and clear copy of the information

Our legal basis for processing your personal information

Much of our processing will be under the basis of “contractual obligation” in other words we need and use your personal information for providing the services you have requested or have contracted with us.

However, when we are communicating with you regarding products and services you may be interested in receiving from us or our clients in the future our basis for processing is our legitimate interest. As we are communicating with you in the context of your corporate activity and identity and not in relation to your private life we believe this to be reasonable and fair behaviour in the context of our audience. This is why we ask for business email addresses and phone numbers. Of course you will always have the opportunity to object by writing to privacy@dataiq.global or by updating your preferences.

Asking us to suppress or remove your personal information

Should you wish to not receive information from us in future then you can quickly action this by clicking the unsubscribe link in any email communication or by updating your Mailing List Subscriptions and Preferences in the "My Account" section of the website. Alternatively you can request this by sending an email to privacy@dataiq.global and we will quickly suppress your data.

Should you further wish for us to remove your information entirely (and assuming we have no other obligation to keep it) then please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.

What to do if you have a complaint

If you have a complaint please contact our Data Protection Manager at privacy@dataiq.global who will deal with your request promptly.

If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office. ico.org.uk/concerns/

Links to other websites

We link our website directly to other sites. This privacy notice does not cover the links within our site linking to other websites and organisations. We encourage you to read the privacy statements on the other websites you visit.

Sale of business

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers’ advisers and will be passed on to the new owners of the business. It is therefore intended that any consents given above or on the relevant pages will benefit any purchaser of our business.

Your use of our services

Please be sure you are aware of these policy terms while you use our site. should our terms change these will be shown on this page, and we may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times.