The UK’s cyber defence operation has thwarted a major airport email phishing campaign, which used a fake gov.uk address in an attempt to get over 200,000 airline passengers to hand over cash on the premise that they would receive an increased refund by doing so.
Fewer than a third (31%) of data professionals - including data analysts, data scientists and data quality managers - are fully confident in their ability to deliver trusted data at speed throughout their organisation, in direct contrast to their colleagues working in IT.
Tens of thousands of companies which use standard contractual clauses to transfer data from the EU to other parts of the world have an anxious five month wait until Europe’s top court rules whether the process is legal or not.
The Information Commissioner’s Office has announced its second "notice of intent" in as many days after revealing it plans to fine Marriott International more than £99 million for breaching GDPR, after it exposed the personal details of more 30 million EU customers - seven million who live in the UK - following a mass hack attack.
British Airways has hit back at the proposed record £183.39 million GDPR fine - announced this morning by the Information Commissioner’s Office - saying it is "surprised and disappointed" by the ruling, and insisting it "responded quickly to a criminal act to steal customers’ data".
Marketers are facing such a huge deluge of customer information - arriving from numerous sources - that they are at risk of not being able to see the wood for the trees and losing sight of important KPIs.
Many large businesses are lumbering giants when it comes to digital transformation, and risk being left behind by more agile - and smaller - firms, despite claims that swifter adoption of technology could unlock productivity and wage growth and add billions to the UK economy.
Businesses are missing out on revenue and losing customers due to bad data practices, with almost one on five (20%) firms having lost customers because of incomplete or inaccurate information about them, and a further 15% failing to sign new customer contracts for the same reason.
The Government appreciates the value of data but lacks clear and sustained strategic leadership, with individual departments simply not making enough effort to manage and improve the quality of the information they hold.
The race to implement digital transformation projects might be the biggest stampede since the CRM goldrush of the early Noughties, but it seems firms have learned little from their past mistakes, with a new study showing that over a quarter (26%) have seen their digital transformation programmes fail.