Companies waking up to AI concerns with ethics training

DataIQ News

Companies are growing increasingly wary of the negativity surrounding the rise of artificial intelligence by conducting ethics training among technologists to review how they use the new technology.

Earlier this month, the European Commission revealed plans to set up an expert group to develop guidelines around the development of AI and the ethical questions the technology raises.

But according to a global study by commissioned by SAS, Accenture Applied Intelligence and Intel, 70% of AI adopters already conduct ethics training and 63% have ethics committees in place. This is even more prevalent in the UK, with 80% of British companies saying that they conduct ethics training.

Overall, 72% of organisations globally are now using AI in one or more business areas.

Meanwhile more than half (51%) of AI adopters indicate their deployment of AI has been a real success – citing more accurate forecasting and decision-making, higher success at acquiring customers, and increased organisational productivity as the primary benefits.

AI leaders also recognise the strong connection between analytics and their AI success. Of those, 79% report that analytics plays a major or central role in their organisation's AI efforts compared to only 14% of those who have not yet benefited from their use of AI.

"Organisations have begun addressing concerns and aberrations that AI has been known to cause, such as biased and unfair treatment of people," said Rumman Chowdhury, Responsible AI Lead at Accenture Applied Intelligence. "These are positive steps; however, organisations need to move beyond directional AI ethics codes that are in the spirit of the Hippocratic Oath to 'do no harm'."